Juno Juno – Terms & Conditions

Shipping & Delivery (online orders)

• All orders ship within 2–8 business days with tracking.

• Once your order has shipped, you will receive a confirmation email with a tracking number.

• Juno Juno is not responsible for packages lost or damaged in transit.

 Customs & Duties (international orders)

• Juno Juno is not responsible for customs fees, duties, taxes, or tariffs added upon delivery.

• If you do not claim or pay for your package at customs, it will be abandoned. We cannot replace, refund, or retrieve abandoned orders.

• If a package is returned to us, we may contact you to arrange reshipment for a fee.

 Returns & Exchanges

• Online orders: At this time, we are unable to accept returns or exchanges on secondhand items purchased online.

• In-store purchases: We offer a 3-day exchange policy (no refunds). Exchanges are valid for another item or store credit, provided the item is returned in the same condition as purchased.

Damages & Issues

Please inspect your order upon delivery. If you receive the wrong item, a damaged piece, or if something significantly differs from the description, contact us immediately at Junojunovintage@gmail.com. We will review your case in accordance with consumer protection law.