Privacy policy

Privacy Policy – Juno Juno

At Juno Juno Shop AB, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you shop with us online or in-store.

Information We Collect

When you shop or contact us, we may collect:

  • Name, shipping/billing address, email, and phone number

  • Payment details (securely handled by our payment partners)

  • Order history and delivery information

  • Communication with our customer service

How We Use Your Data

We process personal data to:

  • Fulfill and deliver your orders

  • Process payments securely

  • Provide customer support and handle complaints

  • Send order confirmations and shipping updates

  • Comply with legal and accounting obligations

  • Send newsletters and promotional offers (only if you have consented)

Legal Basis for Processing

Under the GDPR, we process your personal data on the following legal bases:

  • Contract: to process and deliver your order

  • Legal obligation: to comply with accounting, tax, and consumer protection laws

  • Consent: for marketing communications such as newsletters

  • Legitimate interest: to improve our services and prevent fraud

Sharing with Third Parties

We only share necessary information with trusted partners, including:

  • Payment providers (e.g., Stripe, Klarna, PayPal)

  • Shipping carriers (e.g., PostNord, DHL)

  • IT and e-commerce service providers

We will never sell or trade your personal information.

Cookies & Tracking

We use cookies and similar technologies to:

  • Enable website functionality (e.g., shopping cart, checkout)

  • Improve your browsing and shopping experience

  • Analyze website traffic and performance

  • Support marketing and retargeting campaigns

You can disable cookies in your browser settings, but some site features may not work properly without them.

International Data Transfers

Some of our service providers may process data outside the EU/EEA. In such cases, we ensure appropriate safeguards, such as data processing agreements and EU standard contractual clauses, in line with GDPR requirements.

Data Retention

We keep your personal data only as long as necessary to fulfill our obligations (e.g., delivery, payment, warranty) or as required by law (e.g., accounting regulations).

Children’s Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from minors. If we discover that we have accidentally collected such information, we will delete it immediately.

Your Rights (GDPR)

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Object to the processing of your data for direct marketing

  • Withdraw your consent at any time (e.g., unsubscribe from newsletters)

If you believe we are processing your personal data unlawfully, you also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or your local supervisory authority.

Security

We use secure technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Contact

Data Controller:
Juno Juno Shop AB